Refrigerator not cooling
The fridge feels warm but the light is on. Common causes include a failed evaporator or condenser fan, dirty condenser coils, a bad start relay, or a thermostat or control board problem.
Fridge not cooling, leaking water or making strange noises? A warm refrigerator can spoil a week of groceries in a few hours. Tell us what's happening and we'll get a technician scheduled to diagnose and fix it.
These are the refrigerator issues we see most often in Dallas–Fort Worth homes and businesses. Pick the one that sounds like yours when you request service — it helps the technician arrive prepared.
The fridge feels warm but the light is on. Common causes include a failed evaporator or condenser fan, dirty condenser coils, a bad start relay, or a thermostat or control board problem.
When the freezer works but the fresh-food section doesn't, the cause is often a defrost problem — a frozen-over evaporator coil, a failed defrost heater or a stuck air damper.
Water under the crisper drawers or on the floor usually points to a clogged defrost drain, a cracked water line, or a leaking water inlet valve feeding the ice maker or dispenser.
No ice, small cubes or a dispenser that won't flow can come from a frozen fill tube, a faulty inlet valve, a clogged filter or a failed ice maker module.
Buzzing, clicking, grinding or squealing often comes from a worn fan motor, an ice-blocked fan blade or a struggling compressor. Catching it early can prevent a bigger repair.
Heavy frost points to a worn door gasket or defrost failure. A fridge that's completely dead or clicks on and off may have an electrical, relay or control board issue.
Some cooling problems have a simple fix. Try these first — if your refrigerator is still warm after a few hours, it's time for a repair visit.
Smell something burning or hear repeated clicking from the back? Unplug the unit and call us.
Whether it's the family fridge in the kitchen or a reach-in cooler in your restaurant, we diagnose the problem first and explain your repair options before any work is done.
Don't see your brand? Send us the make and model and we'll confirm.
Request service online or call. Share the symptoms, brand and your ZIP code.
Our team calls you back to confirm coverage in your area and set an appointment time.
The technician finds the cause, explains your options and repairs your refrigerator.
Reach-in coolers, beverage merchandisers and prep refrigerators keep your business running. If your commercial refrigeration isn't holding temperature, let us know it's urgent when you request service.
Commercial repair →We provide refrigerator repair across the Dallas–Fort Worth metroplex, including:
See all service areas →“Alex was very knowledgeable about our Whirlpool Refrigerator. We are very grateful for his quick response to our problem.”
“Alex was so quick to come and help when my refrigerator quit working… Great work and great price! I would highly recommend him!!”
“Alex was professional and extremely knowledgeable about our refrigerator. He was able to quickly diagnose the problem.”
This usually means cold air from the freezer isn't reaching the fridge section. The most common causes are a frozen evaporator coil from a defrost system failure, a failed evaporator fan, or a stuck air damper. A technician can test these parts and tell you which one needs replacing.
Most refrigerators last 10 to 15 years. If yours is within that range and the repair costs well under half the price of a comparable new unit, repairing it is usually the better value. We'll diagnose the problem and give you the information you need to decide.
Our service call is $85, and it's waived when we do the repair. After the diagnosis you get an estimate before any work begins. The final price depends on the problem and the parts: a fan motor or start relay costs much less than a sealed-system repair.
If it's still cooling somewhat, keep the doors closed and move perishable food to a cooler with ice. Food in a refrigerator above 40°F for more than 2 hours should be thrown out. If you hear burning smells or loud clicking, unplug it.
Yes. We offer same-day or next-day service across Dallas–Fort Worth, depending on your location and the schedule. Call early in the day for the best chance of a same-day visit.
Yes. We use genuine OEM parts, and every repair is backed by a 1- or 2-year warranty.
Yes. We repair built-in ice makers, water dispensers, inlet valves and water lines on refrigerators, as well as under-counter ice makers.
We serve homes and businesses in 33 cities across Dallas–Fort Worth, including Dallas, Fort Worth, Arlington, Plano, Frisco, Irving, Grapevine and Mansfield. Enter your ZIP code when you request service and we'll confirm coverage.
$85 service call — waived when we do the repair.