Freezer not freezing
A failed evaporator or condenser fan, dirty coils, a bad start relay or a sealed-system problem can stop it from cooling.
Freezer thawing, building up frost or running nonstop? We repair upright, chest and commercial freezers across DFW, with same-day or next-day service and an estimate before any work begins.
These are the freezer issues we fix most often in Dallas–Fort Worth homes and businesses. Tell us which one sounds like yours when you request service — it helps the technician arrive prepared.
A failed evaporator or condenser fan, dirty coils, a bad start relay or a sealed-system problem can stop it from cooling.
A worn door gasket lets warm, moist air in. On frost-free models, a failed defrost heater, timer or thermostat lets ice take over.
Dirty condenser coils, a bad door seal or a failing fan make the compressor run nonstop and raise your power bill.
Buzzing, clicking or rattling usually comes from a fan motor, an ice-blocked fan blade or a struggling compressor.
A clogged defrost drain or a cracked drain pan leaks water under or inside the freezer.
A tripped breaker, a bad outlet, a failed start relay or a control problem can leave the freezer completely dead.
Some problems have a simple fix. Try these first — if the problem is still there, it's time for a repair visit.
Food thawing? Keep the door closed. A full freezer stays frozen about 48 hours with the door shut.
Home or business, we diagnose the problem first and explain your options before any work is done.
Don't see your brand? Send us the make and model and we'll confirm.
Request service online or call. Share the symptoms, brand and your ZIP code.
Our team calls you back to confirm coverage and set a same-day or next-day appointment.
The technician finds the cause, gives you an estimate and repairs your freezer.
Reach-in freezers and ice machines protect your inventory. If your commercial freezer isn't holding temperature, let us know it's urgent when you request service.
Commercial repair →We provide freezer repair in 33 cities across the Dallas–Fort Worth metroplex, including:
See all service areas →“Alex just replaced the ice maker… Alex is knowledgeable, professional, and very, very reasonable. I would highly recommend him.”
“Alex was so quick to come and help when my refrigerator quit working… Great work and great price! I would highly recommend him!!”
“He performed a thorough inspection checking each and every part… I trust his knowledge and expertise!”
Common causes are dirty condenser coils, a failed evaporator or condenser fan, a bad start relay or a defrost problem. Less often, it's a sealed-system issue such as a refrigerant leak.
Heavy frost usually means warm air is getting in through a worn door gasket, or the defrost system has failed on a frost-free model.
A full freezer keeps food frozen for about 48 hours with the door closed; a half-full one for about 24 hours. Food that still has ice crystals can be refrozen.
Our service call is $85, and it's waived when we do the repair. After the diagnosis you get an estimate before any work begins.
Yes. We offer same-day or next-day service across Dallas–Fort Worth, depending on your location and the schedule.
Yes. We use genuine OEM parts, and every repair is backed by a 1- or 2-year warranty.
$85 service call — waived when we do the repair.